Your First Move
You need to get the name and number of an Austin water damage restoration company before this small flood turns into a big nightmare. You need a company that can respond immediately no matter the time of day or night. Don’t be lulled into waiting for a next day response you need help now, not “first thing in the morning.” This is who I call, ATEX Water Damage Restoration; they are available 24/7
I manage what is called the “parade of homes” in a prestigious area of town, and recently two of our expensive homes were flooded and severely damaged. Now, it is a race against time to get the water removed and any traces of a flood completely erased before these model homes go on sale to our wealthiest of patrons. It can’t just be a surface cleanup either, every trace of water must be removed. Otherwise, bacteria, mold, and mildew could form, which would ruin the value of the home and could potentially negate and contractual obligation of a buyer. The main problem I had was how little time I had to get this done. There is only one week left before the big open houses, and if these units smell like mildew, it will be impossible to sell them.
The main reason why there was a flood in both of these homes boils down to the fact that this area is only partially developed for model home purposes which means the sewage system here is, well, non-existent. When heavy rains come through this area, the water has nowhere to go but to run off into vacant lots until it becomes a series of small lakes just looking to spill into a home. With no flash flood sewers to take away some of that surface water, you can imagine that it doesn’t take long for a lot of damage to be done.
So, I called the standard companies we usually deal with, but they all had previous commitments or gave me the “first thing in the morning” response. Then I remembered the last time I had to call flood cleanup companies was when I was the manager of an association. It was my job to keep everyone’s townhome looking nice and cookie-cutter perfect. Back then we used a company called ATEX Water Damage Restoration because they dealt with flood and water damage cleanup with a precision better than any other group. Always professional, always courteous and always on time, our homeowners were ever so pleased with their level of service that ATEX Water Damage Restoration was often voted as the official flood and water damage cleanup company of the association. Whenever a natural disaster like a flood came along, we would call them before anyone else.
ATEX Water Damage Restoration’s procedures were always the same. They first come out and give you a completely free estimate on the damage done. They don’t quote you a price on this visit, but they do give you a general feel for what they need to do and an estimate of the cost. The techs that work for ATEX are the best in the business because of their training and long-term experience in all phases of water damage restoration. They have the top of the line equipment necessary to pump all of the standing water from any structure. When the job is done the produce a Xactimate report (the industry’s number one estimating solution for insurance repair) of the exact work done and the exact cost to present to your insurance company.